This page explains what happens to information you share with Nepal Get Online Pvt. Ltd. ("we") through nepalgetonline.com.
What we collect
When you use the contact form, we receive what you type: your name, business, email address, phone number if you give it, and your message and project details. We do not ask for more than we need to reply.
Like most websites, our hosting provider records basic technical data such as IP addresses and browser types in server logs, to keep the site secure and working.
How we use it
- To reply to your enquiry and discuss your project.
- To keep a record of our conversation with you.
We do not sell your information, and we do not add you to marketing lists without asking.
Where it goes
Form submissions pass through our own automation system and are delivered by email to our office mailboxes and to our internal notification tools, run on established cloud providers. Only people working on your enquiry see them.
Analytics and advertising
We use Google Analytics 4 and Meta Pixel to measure visits and ads. They can set cookies such as _ga* and _fbp and receive pages viewed, buttons and links clicked, and whether an enquiry was sent, together with your IP address and browser details. For enquiries sent through the website form or chat we also use Meta Conversions API; Meta receives a hashed email address or phone number to match ads.
See Google's privacy policy and Meta's privacy policy. You can manage cookies in your browser, use the Google Analytics opt-out add-on, or adjust your Meta ad preferences.
The website chat
If you use the chat assistant, your messages are processed by an AI service (Google Gemini) through our automation server and kept in that server's logs. Please do not type sensitive information into the chat. If you leave your name and contact details and ask to be contacted, they are sent to our team by email and Telegram.
How long we keep it
We keep enquiries for as long as we are in conversation or working together, and for a reasonable period afterwards for our records, then delete them.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it, by writing to office@nepalgetonline.com.
Changes
If this policy changes, we will update this page and the date above.